We accept returns and have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can click on the RETURN AN ITEM link at the top of the page or contact us at info@bikerzkingdom.com
We’ll send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return questions at info@bikerzkingdom.com.
Return Processing times
After reviewing your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least one (1) working day from the receipt of your item to process your return or exchange. Refunds may take 5 working days to appear on your statement, depending on your credit card company. We will notify you by email when your return has been processed.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on personalised items, used graphic kits and sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.